Legal information
Legal notice, terms of use, terms of sale, privacy policy and data processing agreement of Maketools.
This section brings together the documents that govern the use of Maketools.
Draft version (last updated: v0.9 of 5 October 2026). These documents are under legal review. Passages marked "To be completed" will be filled in before the service opens to the public. This English version is a translation; the French version prevails.
| Document | Who it applies to |
|---|---|
| Legal notice | Every visitor to the site |
| Terms of use | Every user: visitor, player, member, administrator |
| Terms of sale | Customer organisations (Free, Plus, Pro and Enterprise plans) |
| Privacy policy | Anyone whose data Maketools processes, cookies included |
| Data processing agreement (DPA) | Customer organisations, for their players' data (Article 28 GDPR) |
Order of precedence
In the event of a conflict between these documents, the following order applies: a signed contract (Enterprise plan), then the data processing agreement, then the Terms of Sale, then the Terms of Use, then the product documentation.
Language
These documents are written in French and translated into English. In the event of any discrepancy, the French version prevails.
Version history
| Version | Date | Changes |
|---|---|---|
| 0.9 | 5 October 2026 | Data processing agreement, Annex 2: the production database runs in a single availability zone, as the host does not currently offer replication across two zones for this server; continuous backups and restore possible in another zone; replication restored as soon as it is offered. Measure announced in v0.8 and withdrawn before the service opened, no customer affected; no new data, no sub-processor, cookie or browser storage |
| 0.8 | 30 September 2026 | Hosting: Maketools now operates the application itself on its own Amazon Web Services infrastructure (Paris region); Encore Cloud (Encoretivity AB) is no longer involved and ceases to be a sub-processor, Amazon Web Services EMEA SARL remains the only host: legal notice (hosting), privacy policy (processors; retention of technical application logs, 30 days), data processing agreement (Annex 3; Annex 2 made more specific: segmented network, web application firewall, encryption down to the databases, secrets vault, monitored logs, deployment with no permanent key, replicated database in production); removal of a sub-processor with no addition, no security measure reduced, no new data, cookie or browser storage |
| 0.7 | 29 September 2026 | Custom games: privacy policy (new "custom game requests" processing, business-to-business prospecting: form data, context and origin of the request, pre-contractual measures, sales team and Resend as recipients, nothing stored by the platform, email kept 3 years after the last contact); Terms of Sale (article 4.4 "Custom services": design or adaptation of a game on an accepted quotation, from €5,000 excluding VAT, invoiced separately from the Subscription, included in the Enterprise contract according to its terms; articles 1 and 11); no new sub-processor, cookie or browser storage |
| 0.6 | 29 September 2026 | Two-step verification optional by default, always required to manage the security of an organisation and to expose player data, and which the organisation can require from its privileged roles or from all its members with a 7-day delay: data processing agreement (Annex 2, notified 30 days before it takes effect), Terms of Use (credentials article), privacy policy (date the reminder was put off or hidden, email notice); no new subprocessor, cookie or browser storage |
| 0.5 | 28 September 2026 | Data processing agreement (article 4 and Annex 2): access by Maketools staff through separate internal roles, catalogue curation without access to Customer data, access to an organisation only on the Customer's invitation and recorded in its audit log, apart from service operations by named operators (article 4); no new personal data, no new sub-processor, cookie or browser storage |
| 0.4 | 28 September 2026 | Privacy policy: aggregated internal usage and revenue statistics (no named data, kept without time limit as they are anonymous), pseudonymised activity days (35 days), origin of sign-ups without any tracker (channel of the referring site, ref and utm_* parameters, kept with the account), source declared when creating an organisation, payment history and cancellation reason; data processing agreement: aggregated and anonymous statistics produced by Maketools on its own behalf (article 3, notified 30 days before it takes effect), Annexes 1 and 2 (local console with signed requests, operator keys with a limited scope, minimisation); no new cookie or browser storage, no new sub-processor |
| 0.3 | 28 September 2026 | Data processing agreement (Annex 2): access by the Maketools team to data restricted to named operators, using a personal key with a limited lifetime, every read and action logged; no new cookie or browser storage |
| 0.2 | 25 September 2026 | New Free, Plus, Pro and Enterprise plans (prices excl. VAT per seat, VAT calculated by Stripe Tax, online private games, public plays, downgrades, invoices and billing information); public games playable without an account, Maketools welcome screen, nickname, presenter mode; "Report this game", suspension and appeal; SCORM export reserved for private games (terms of sale); point of contact (legal notice); no new cookie or browser storage |
| 0.1 | 24 September 2026 | First version, under legal review; dg-invitation session storage (invitation being accepted) added to the tracker table |
Any significant change is announced to the users concerned at least 30 days before it takes effect (see each document).
Contact
MAKETOOLS SAS, 149 avenue du Maine, 75014 Paris, France. Legal and personal data questions: charlotte@maketools.ai.